Most service businesses don't need more leads. They're losing the ones they already have — to missed calls, dead follow-up, no-show consults, and dormant clients. We find the leak. We plug it. You keep the money.
The Leak Audit is $497 — a one-page diagnostic ranking every revenue leak in your business by dollar impact. We make real test calls. Real form submissions. Real numbers. Booking this week? Ask us about waiving the fee.
Every service business leaks money in at least one of these spots. Most leak in three. We find them, rank them by dollar impact, and plug them in order.
After hours. During treatments. On hold. Every unanswered call is a caller who books with whoever picks up first.
EST. COST → $280–$450 per missed consultWeb form leads not contacted within 5 minutes go cold. Speed-to-lead is the single biggest predictor of booked revenue.
EST. COST → 78% drop in conversion after 1 hourQuoted prospects who didn't book get zero touches after day one. Most close in touches 4–8 — which never happen.
EST. COST → 30–50% of pipeline left on the tableNo SMS or voice reminder cadence before appointments. Booked revenue evaporates the morning of the visit.
EST. COST → 15–25% no-show rate is normal — and fixableClients leave the chair without the next appointment scheduled. LTV craters when rebooking is left to chance.
EST. COST → 2–3× LTV difference vs. systematic rebooking6–24 months of past clients sitting dormant in your CRM. The cheapest revenue you'll ever recover.
EST. COST → 6–9% reactivate on a proper sequenceSingle-service pricing instead of packages. You're capping per-visit revenue and training clients to shop on price.
EST. COST → 40–80% lift available via bundlingDifferent quotes, different tone, different close rates depending on who picks up. Your conversion rate is a coin flip.
EST. COST → 20–40% variance between staff membersNo automated ask after a great visit. Reviews trickle in, ranking suffers, and your cost per lead climbs every quarter.
EST. COST → 1 star = 5–9% revenue per Harvard Business SchoolYou don't need more leads.
You need to stop leaking the ones
you already have.
We're not a software vendor. We're a small consultancy that runs a real diagnostic, builds the fix in your stack, and ties our fee to recovered revenue.
We test your front desk, your lead form, your follow-up — with real calls and real submissions. No theory. Booking this week? Call us first.
You get a 1-page report ranking every leak by dollar impact, in your market, at your pricing. No fluff.
We install the fix end-to-end. No new app for you to learn. No team retraining. We do the work.
15% more booked appointments in 90 days, or we keep working until you hit it. In writing.
One leak plugged stacks on the next. Most clients expand from missed calls into follow-up, reactivation, and rebooking.
No vague strategy sessions. No 12-week onboarding. Here's the actual work product you get in your first 30 days.
A one-page diagnostic ranking every leak in your business by estimated dollar impact. Real test calls made. Real form submissions. Real numbers.
Delivered in 5 daysAnswers every call you miss. Books appointments. Handles FAQs. Never calls in sick. Live in your phone system within 7 days.
Live in 7 daysAutomated SMS + email follows up every new lead within 60 seconds — day or night. Includes a 7-touch follow-up cadence.
Live in 10 days48h, 24h, and 2h reminders via SMS and voice. No-show rate drops 50-70% within 30 days.
Live in 14 daysWe segment your dormant client database and send a personalized sequence to bring them back. Typically recovers 6-9% of dead contacts.
Live in 21 daysEvery Monday morning: calls answered, appointments booked, revenue recovered. The proof machine.
OngoingAdjust your numbers. See the real cost of doing nothing.
Real numbers. Real clients. Names softened for privacy until each releases their case study.
"We were missing 40% of our after-hours calls. Within 30 days that went to zero — and we picked up 47 extra consults a month from calls our front desk never even saw."
"They re-engaged a database I'd written off as dead. $38K in jobs from people I quoted last year. The fix paid for itself in the first two weeks."
"Our no-show rate dropped from 22% to 7% with the reminder cadence they built. That alone is more than what we pay them, and we haven't even talked about the rest of the leaks yet."
The Leak Audit is $497 — less than the value of a single missed consult. It's a real diagnostic: we make test calls, submit forms, and track your response. You get a one-page report ranking every leak by dollar impact. If we find leaks worth plugging, we'll quote a flat install fee plus a small monthly retainer tied to the 90-day result. Call us this week and mention the audit — we occasionally waive the fee for the right fit.
Service businesses where missed calls, slow follow-up, and dead leads cost real money. Med spas are our beachhead — we know the numbers cold. We also work with home services, trades, dental, legal, and auto. If you have a phone, a CRM, and a calendar, you have leaks.
15% more booked appointments within 90 days of install, or we keep working — at no additional cost — until you hit it. We can do this because we only take clients we know we can move. The audit is how we figure out if you're one of them.
You don't need to care about it. AI is one of the tools we use to plug certain leaks (like answering after-hours calls). For other leaks, the fix is a process, a script, or a CRM workflow. We pick the right tool for the leak — you get the result.
No. It catches what your front desk can't catch — after-hours calls, calls during treatment, calls when they're already on the line. Your team gets fewer interruptions and a cleaner schedule. They tend to like it.
The first leak (usually missed calls) is plugged within 7–14 days of install. Most clients see measurable lift in booked appointments inside 30 days. The 90-day window exists so we can plug 2–3 leaks and stack the compound effect.
Run the audit anyway. The 9 leaks are universal across service businesses — only the dollar amounts and the specific fixes change. If we don't think we can move your number, we'll tell you on the diagnostic call. No pitch deck, no follow-up cadence.
We'll test your business and send you a one-page diagnostic ranking every leak by dollar impact. Booking this week? Call us — we may waive the fee.
Fill out the form, call, or email. We respond same-day on weekdays — and your audit is delivered within 5 business days.
The audit is $497 and delivers a one-page diagnostic with every leak ranked by dollar impact. Fill out the form and we'll reach out same day. Booking this week? Mention it and we'll talk about the fee.